5 H’s to get to know your players.
History: know their family, where they live, etc. (not just where they played basketball last year).
Hopes: seek to understand their dreams and aspirations. Understanding their bigger picture will allow you insight into their motivations.
Heartaches: where do those emotional scars come from and how have they coped and dealt with adversity in the past?
Heroes: who do they admire most and why?
Honey: it always helps to know the girlfriend / boyfriend and how serious the relationship is.